What Covid-19 precautions are in place?
Audience members will be given a two hour arrival time, this means that you can arrive in your own time and enjoy a picnic on the lawn before the show.
A one way system has been put in place and every row will have its own walkway to ensure entering and exiting your bubble is easy.
Social distancing will be maintained throughout.
There will be a number of staff to help you navigate around the venue.
There are bubbles of 1-2 or 3-6 people, all of which are socially distanced from one another.
You choose the row you would like to be seated in online, the bubble is then allocate upon arrival.
Each row has its own designated toilet which will be cleaned throughout.
No food vendors will be present, but you can bring your own picnics.
Hand sanitising stations will be present throughout the venue.
Signs will be in place to ensure social distancing is maintained at all times.
Upon exit, you have the choice to exit through the arch or riverside.
Are tickets refundable?
Tickets for this event are non refundable. The stage area is covered by shelter and the performance will go ahead in bad weather. However, if the event needs to be cancelled due to a change in the Covid-19 Government Guidelines or local/national, refunds will be given.
What if I cant make the performance due to symptoms of Covid-19?
If you personally cannot attend the event due to ill health, or a member of your family has fallen ill, refunds will not be permitted. If your specific area goes into a “local lockdown”, your tickets will not be refunded.
How many people can I have in my bubble?
You can book a small bubble for 1-2 people or a larger bubble for 3-6 people. The cost of the bubble is the same no matter whether there are 3 or 6 of you. For example, if the bubble costs £90 and three of you attended, tickets would be £30 each. If 6 of you were in the bubble, tickets would be £15 each. This is the fairest way to ensure all audience members are comfortable and tickets are still affordable.
Only one member of the party needs to make the booking.
You must remain in your bubble throughout the performance, unless you need the toilet.
What happens if it rains?
You can bring an umbrella with you to this event should it rain, however, we do ask for no parasols.
We advise you bring warm layers to ensure you are warm enough to enjoy the show.
Are refreshments available?
There will no food vendors or drink available to purchase once inside the venue. This is to ensure social distancing can be maintained.
Can I bring my own food and drink?
We encourage all members to bring enough food and drink to last the evenings entertainment. You can bring chairs, cooling boxes and picnic blankets too. No BBQs, please.
Can I leave once I have entered?
You are able to leave and be readmitted, however you must abide by the one way system and let a member of our Front of House team know on your exit.
Can I move bubbles?
You MUST remain in your bubble only. Bravo staff will be keeping a close eye to ensure bubble number remain the same as on entry.
Can I book more than one bubble?
If there are more than 6 of you wanting to attend the event, you will not be guaranteed to have bubbles next to each other as we do not want to encourage people to cross bubbles. Crossing a bubble is prohibited. You can only book a bubble of 1-2 or 3-6 people.
Is there car parking?
Yes there are a number of car parks within very short walking distance. All Car park suggestions will be sent to you in the welcome pack, a week before you visit.
Tonbridge Mainline Station is 10 minutes walk from the Castle with trains running to and from London Charing Cross, Sevenoaks, Ashford, Canterbury and the Coast (Ramsgate & Hastings). Tonbridge is close by to major road links including the A21 with access to the M25 and M20.
Is the venue accessible?
The venue is accessible, however please inform us via email prior to the event so that we can let you know further details. Email us at firstname.lastname@example.org.
Do I need to arrive in my bubble?
Yes. Due to government guidelines and the procedures we have in place, you must arrive in your bubble.